• Meet clients regularly, find new business, and manage key accounts.
• Understand customer needs and suggest solutions that add value.
• Work with Customer Service and Operations to arrange shipments.
• Help plan and run marketing activities.
• Keep track of market trends and daily updates.
• Prepare sales and profit reports.
• Follow up on payments from customers.
• Maintain good relationships and handle client concerns.
• Take on any other tasks assigned by the management or superiors.

Requirements:

• Possess at least SPM or diploma in Marketing / Business or an equivalent field.
• Minimum of 3-5 years of relevant experience, preferably in sales, key account management, or a related role.
• Proven track record in sales (ideally within the logistics or transportation industry).
• Strong communication and negotiation skills.
• Able to work both independently and collaboratively within a team.
• Problem-solving mindset with the ability to work well under pressure.

• Ensure timely, accurate, and compliant import/export declarations to prevent shipment delays and avoid regulatory penalties.
• Collaborate effectively with internal departments, customers, shipping lines, and government authorities to support smooth logistics operations.
• Monitor and enhance operational processes to improve efficiency and service delivery.
• Prepare, review, and submit all required documentation in accordance with relevant regulations and timelines.
• Maintain strong relationships with existing clients while identifying new opportunities to expand service offerings.

Requirements:

• Minimum SPM qualification; higher education is an advantage.
• 1–2 years of experience in logistics, freight forwarding, customs clearance, or import/export operations preferred.
• Familiarity with Malaysian customs regulations, shipping protocols, and international trade compliance.
• Excellent communication and coordination skills for interfacing with customers, government agencies, and shipping partners.
• Strong problem-solving capabilities to handle shipment-related and clearance issues.
• Able to perform under pressure, multitask, and meet strict deadlines.
• Meticulous attention to detail to ensure accuracy and compliance in all declarations and documentation.
• Proficient in Microsoft Office (Excel, Word, Outlook) with the ability to generate operational reports.
• Willing to work in Port Klang.
• Fast learner with the ability to follow instructions and adapt quickly.

• Respond to customer inquiries promptly and professionally to ensure high levels of satisfaction.
• Support the Marketing Team in preparing quotations for new clients and fostering long-term business relationships.
• Source and verify competitive rates from suppliers, including services such as LCL, FCL, Conventional, RORO, Air Freight, Warehousing, Transport, etc.
• Prepare accurate quotations efficiently—ideally within the same day upon CEO’s confirmation.
• Follow up with clients after sending quotations to secure shipments.
• Track and monitor shipment progress until completion, ensuring a seamless process for the customer.
• Liaise with Government Agencies for import/export permit requirements involving new commodities.
• Update and circulate Carrier Own Container (COC) rate lists to the team on a monthly basis.
• Prepare costing sheets and input updated quotation details into the Smart Freight System for every shipment.
• Review invoices for cash-term clients prior to submission to the Accounts Department.
• Follow up with customers to ensure timely payment collections.
• Coordinate with the Import Team on warehouse stock movements and cross-check vendor invoices.
• Carry out any other duties as assigned by supervisors or management.

Requirements

• Minimum SPM qualification.
• Basic computer skills (Microsoft Excel, email, etc.)
• Good communication skills in Bahasa Malaysia and English.
• Willingness to learn and grow within the company.
• A strong team player with the ability to multitask and work under pressure.
• Fresh graduates with a keen interest in the logistics industry are encouraged to apply.